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NEW MASSIVE FISH SHIPMENT IS IN!!!
NEW MASSIVE FISH SHIPMENT IS IN!!!
Refund, In Store Pickup, and Shipping Policy Hours and Location Online Auction Policy Our Reviews
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Mastah Betta shipping protection

Protect your shipment for $16

Add $16 protection once per order. The fee appears as a separate item in checkout.

  • Covers the share of shipping costs associated with eligible fish that died in a covered transit event. Fish arriving alive receive no shipping credit.
  • Report delivered-shipment claims within 2 hours, with video of the packaging, label, and fish. Contact us promptly for missing packages.
  • Approved claims receive store credit. Protection is provided by Mastah Betta.
  • Your standard live-arrival and seven-day health guarantee still applies, including its care and evidence requirements.

Read the full refund and shipping protection policy